Roobett Terms & Conditions — Complete Usage Policy in Bengali

1 General Terms & Applicability

These Terms and Conditions ("Terms") apply to the Roobett platform and all of its services. Roobett is an internationally licensed online gaming platform that operates across multiple countries worldwide.

These terms form a legally binding agreement between you and Roobett. If you do not agree with any part of these terms, please do not use the platform.

1.1 Right to Amend Terms

Roobett reserves the right to update these terms and conditions at any time. Members will be notified of any changes via email or an on-platform notification. Continued use of the platform after changes take effect will be considered acceptance of the updated terms.

1.2 Age Restriction

All Roobett services are available to individuals aged 18 and above only. Registration by minors is strictly prohibited. Roobett verifies age at the time of registration and may request additional proof in cases where eligibility is in question.

2 Account & Registration

A valid account is required to access services on Roobett. You must provide accurate and truthful information at the time of registration.

2.1 One Person, One Account

Each individual may operate only one account. If the same person is found to have opened multiple accounts, both accounts may be closed and all associated bonuses will be forfeited. Different members of the same household may each open a separate account, provided they use distinct identification documents and mobile numbers.

2.2 KYC Verification

Roobett may request identity verification (KYC) in the following circumstances:

• Before your first withdrawal
• For High-Value Transactions
• In Cases of Suspicious Activity
• For Bonus Claims

A copy of your National ID (NID), passport, or driving license may be required for verification.

2.3 Account Security

Keeping your account password secure is entirely your responsibility. Never share your password with anyone. If you suspect unauthorized access, contact Roobett Support immediately.

3 Deposits & Withdrawals

Roobett supports all major mobile banking and card payment methods in Bangladesh. Full transaction details are outlined below.

3.1 Withdrawal Conditions

• Withdrawals can only be made to your registered account — transfers to third-party accounts are not permitted.
• Specific wagering requirements must be met before bonus funds can be withdrawn.
• Withdrawals may be delayed if KYC verification has not been completed.
• If fraud is suspected, Roobett may place your withdrawal on hold until the investigation is complete.

3.2 Deposit Failures

Failed deposits are typically reversed within 24 hours. If the amount is not returned, please contact support with your transaction ID.

4 Bonus & Promotion Rules

Roobett offers a variety of bonuses — welcome bonuses, reload bonuses, cashback, free spins, and more. Each bonus comes with its own set of terms.

4.1 Wagering Requirements

Withdrawing bonus funds typically requires completing a wagering requirement. For example, if a bonus carries a 20× wagering requirement and you receive a ৳1,000 bonus, you must place a total of ৳20,000 in bets before a withdrawal can be made.

4.2 Bonus Usage Rules

• Not all games are available for bonus play — certain games may be excluded from bonus betting.
• Multiple bonuses cannot generally be active at the same time.
• Bonuses are generally valid for 7–30 days — any unused bonus will expire at the end of this period.
• Roobett reserves the right to modify or cancel any bonus offer.

5 Betting Rules & Restrictions

Betting on Roobett is conducted in a safe, fair, and verified manner. The rules below apply to all types of betting.

5.1 Bet Validity

• Confirmed bets cannot be changed or cancelled.
• Roobett reserves the right to void any bet accepted due to a technical error.
• Bets placed on clearly incorrect odds are not valid and may be voided.

5.2 Sports Betting

If a match is cancelled or abandoned, the bet is voided and the stake is refunded, unless the relevant conditions have already been met. In Live Betting, odds change in real time — the odds at the moment a bet is confirmed are final.

5.3 Casino Games

All casino games are powered by RNG (Random Number Generator) technology and are regularly audited by independent third parties. Roobett does not manipulate the outcome of any game.

6 Prohibited Activities

The following activities are strictly prohibited on Roobett and may result in account closure and forfeiture of your balance:

• Bonus Abuse: Creating multiple accounts or using false information to exploit the bonus system.
• Fraud: Using another person's identity, payment method, or account.
• Money Laundering: Using the platform for illegal financial transactions.
• Account Hacking: Attempting unauthorized access to another user's account.
• Collusion: Multiple players colluding to gain an unfair advantage over others.
• Software Abuse: Using bots or automated software to play games.

7 Privacy & Data Protection

Roobett treats the protection of your personal data as its highest priority. Our Privacy Policy details exactly how any information we collect is used.

• Your personal information is never sold to third parties.
• Data may be analyzed to improve our services and maintain platform security.
• Information may be shared with authorities where required by law.

For more details, visit our Privacy Policy Read the page.

8 Responsible Gaming

Roobett is committed to responsible gaming. Gaming is for entertainment, not addiction. We offer a range of features to help keep our members safe:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Betting Limit: The ability to restrict bets above a specified amount.
• Self-Exclusion: Self-exclude for anywhere between 24 hours and 6 months.
• Permanent Ban: You may request permanent closure of your account at any time.

For more information on responsible gaming, visit our Responsible Gaming page.

9 Account Suspension & Closure

Roobett may suspend or close an account for any of the following reasons:

• Violation of these Terms
• Fraud or Suspicious Activity
• Providing False Information
• KYC Verification Failure
• Court order or directive from a regulatory authority

9.1 Closure at Member's Request

If you wish to close your account, please contact support. You will be given the opportunity to withdraw any valid balance before the account is closed.

10 Dispute Resolution

If a dispute arises, please contact Roobett Support first. Our team typically responds within 48 hours.

10.1 Dispute Submission Deadline

Any dispute regarding a transaction or game outcome must be submitted within 30 days of the incident. Claims raised after this period will not be accepted.

10.2 Arbitration

If a resolution cannot be reached through support, you may escalate your complaint to the relevant international gaming authority. Roobett's licensing authority acts as an independent arbitrator for such disputes.